Ford Motor Company : Forget Customer Relations!

The Ford F150 is great truck! Lousy Customer relations. I contacted them to ask a a question about a problem that the dealership couldn't answer. At last, after several tries, I got a final answer: Contact the dealership! The reply was from a person named Liz in the Customer Relations Department.

Not only was it stupid, it was couched in arrogant and downright disrespectful terms.

Unfortunately, I was considering a Ford Explorer as my new prime mover. These are great vehicles, but due to my treatment from the Ford Corporation, I've decided there are no more Fords in my future! Maybe an Audi A6 is the answer!